General Information about Villa Acquaviva

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Wine Resort Villa Acquaviva check-in/ check-outs and year round opening times

  • When can I check-in and check-out?

    Check-in is from 2:00 pm till 10:00 pm and check-out is by 11 noon.

  • Can I check-in earlier and check-out later?

    Requests for early or late check-ins are accepted, according to availability. It is also possible to check-out late, according to availability, by paying 50% of the room price. If the hotel is fully booked we won't be able to satisfy your request. However, you can leave your luggage in our store room for no extra charge.

  • When is the hotel open?

    The hotel is open year round, except for some specific periods which vary from year to year. Please contact us for more information.

The Hotel and its amenities

Booking, Payment and Cancellation

  • Can I pay on arrival?

    You can pay for your stay on arrival although it is usually paid on departure.

  • Can I cancel or change my booking?

    If you wish to cancel or change your booking you must inform us, as soon as possible, by phone or e-mail.
    Our cancellation policy sets the following fees:

    • From the time of booking to 3 days before arrival, cancellation is free;
    • Cancelling within 3 days of arrival: 100%
    • No show: 100%
    • Advanced departures: the whole booking must be paid.
  • How can I make a booking?

    Bookings can be made by phone, e-mail, fax or directly via our online booking platform
    At the time of booking, as a guarantee, credit card data will be requested via a NEXI secure system. Once confirmation has been received from NEXI of the validity of the data entered, the booking will be further confirmed.

  • Which credit cards do you accept?

    We accept all major credit cards: Visa, Mastercard, Eurocard, American Express, Maestro and Debit cards but do not accept Diners.

  • What is your tipping policy?

    Tips are gratefully accepted but not obligatory. They are generally seen as a way of saying thank you for having received satisfactory service.

  • Are your prices inclusive of taxes?

    Yes, all our prices are inclusive of 10% VAT.
    Council tax: €2 per person per night from March to the end of October for a maximum of 7 nights. Children under 14 don't pay the council tax.



Visiting Maremma: how and where

If you have not found the question or answer you were looking for, don't hesitate to contact us directly.

We'll be happy to provide all the information you need.